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Teams and client workspaces

Organisations, seats and roles, and how agencies keep each client's work separate.

Organisations

Everything in Ranktide belongs to an organisation: projects, credits, the plan and reports. Ranktide creates one when you sign up. Teammates you invite join the same organisation and share its projects and credits.

Seats and projects per plan

Plan detailFreeSoloGrowthProAgencyScale
Team seats113102550
Projects13102575200
Tracked keywords252501,0003,00010,00025,000

Each person in the organisation uses one seat. Tracked keywords count across the whole organisation, not per project.

Roles

RoleWhat they can do
OwnerEverything an admin can do, plus billing: the plan, top-ups, invoices and cancelling. The owner can transfer ownership to an admin.
AdminFull access to every project: research, rank tracking, audits, AI visibility, reports and project settings. Admins can create and archive projects, connect Google accounts, and invite or remove teammates.

An organisation has one owner. Teammates join as admins. When the owner transfers ownership, they become an admin and keep full access to every project.

Invite teammates

  1. In Settings, open the organisation tab.
  2. Choose Invite teammate and enter their email address.
  3. They get an invitation link. It expires in 7 days.

To remove someone, open the menu next to their name in the members list. The owner can also transfer ownership from that menu.

One project per client

A project is one website. It has its own keywords, rank trackers, site audits, AI visibility prompts, Google connections, context and reports. Agencies create one project per client site.

  • Connect each client's own Search Console and GA4 properties in that project's settings, under Integrations.
  • Fill in each project's Context: the business, goals, competitors and key pages. Research and AI assistants use it, so each client's work uses that client's details.
  • Credits are shared across all projects in the organisation.

Keep clients separate

Everyone in your organisation can open every project. Ranktide has no per-project permissions. So:

  • Don't invite clients as teammates. They would see your other clients' projects and take a seat.
  • Share reports with clients instead. A shared report opens from a link, with no account or seat needed.
  • AI assistants and API keys connect to one organisation at a time. See set up MCP.

Something missing or wrong on this page? Email support@ranktide.io.

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